Bottleneck Problem - Deep Creek Brewery

Deep Creek Brewery and Process Flow from Janet Sayers on Vimeo.

A bottleneck is an impediment to process flow. The above short film is by Minesh Pillay and is a response to an assignment to look at a bottleneck issue in a service business. The film was accompanied by a brief essay which identified the bottleneck problem (caused by a structural feature in the bar) discussed in relation to relevant service concepts. The film provides a lovely insight into a new bar in Browns Bay which has been very popular since it opened.  The film features the owner/manager and the bar manager speaking about the bottleneck problem which is caused by a structural feature in the bar area, and the ways they deal with the problem, as well as some footage of staff working around the structural challenge. Thanks so much to Minesh, Jarred Mclacahlan and Tom for their permission to publish Minesh's film. You can also get a very good impression of the vibrancy of the venue and I do recommend you go there for the beer, the food and the great atmosphere :o) I particular enjoy the  branding referencing to landmarks from Browns Bay itself where the bar is located and  I lived for many years  - Deep Creek Road and Deep Creek itself. Best of luck to Jarred and all the staff involved in this venture.